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Rich wants to get a blimp to publicise his football-themed cafe.

English at work: Negotiating

English at work: Negotiating

In this week's Premier Skills English Podcast, we go back to Rich's football-themed cafe. He's decided that he needs to do some advertising and wants to hire an airship to fly above his cafe. The problem is that this is very expensive and he will have to negotiate a good price. The language focus is on adjectives to describe different negotiating styles and phrases connected to three important negotiating skills. In this week's task, we want you to decide who is the best negotiator: Jack, Rowan or Rich? Don't forget to listen to the end of the podcast because we have a new football phrase for you to guess.

Transcript

If the listening was a bit difficult, you can listen again and read the transcript at the same time.
Read and listen at the same time.

English at work: Negotiating 

Introduction

Jack: Hello my name’s Jack

Rowan: My name’s Rowan

Rich: and I’m Rich 

Rowan: And welcome to this week’s Premier Skills English podcast.

Jack: In the Premier Skills English podcast, we talk about football and help you with your English. 

Rowan: Don’t forget you can find the transcript for all our podcasts on the Premier Skills English website.

Rich: In this week’s roleplay, we’re going back to my muffin business.

Rowan: I’m sure you all remember that Rich has opened a muffin cafe ... a cafe that specialises in muffins.

Rich: They’re not just muffins.

Jack: No, they’re not only muffins. They’re Liverpool player muffins because it’s a Liverpool FC themed cafe.

Rowan: That’s right. I remember now. The last time we visited you were having a few problems with staff.

Rich: Yes, they were arguing about who should get the tips that the customers leave. I had to improve my conflict management skills quickly.

Jack: Everything OK now?

Rich: Yes, everyone is getting on really well.

Rowan: In this week’s episode Rich is planning extra publicity for his cafe. He wants to do some marketing.

Rich: But advertising companies charge a lot of money and I need to negotiate the best deal. I need to decide who is the best negotiator on my team.

Jack: And that’s what you’ll hear in this week’s roleplay - Rich deciding who is the best person to negotiate a deal for his business.

Rowan: This week’s language focus is connected to negotiating skills. We’ll look at adjectives to describe negotiating styles. 

Rich: Some people might be quite argumentative or confrontational while others are calmer and more diplomatic.

Jack: We’ll also look at three key skills when negotiating: signalling, checking understanding, and summarising. We’ll look at some phrases you use to do these three things.

Rowan: Your task this week is to decide who would be the best negotiator for Rich’s muffin business and tell us why.

Rich: If you are listening to us on Apple Podcasts, Spotify or any other podcast platform, you should also check out our website.

Jack: On the Premier Skills English website you’ll also find the transcript, examples and activities to help you understand the language, and a task for you to complete.

Rowan: You’ll also find a community of friendly listeners to interact with, in our comments section.
 
Rich: And that includes us - we’re always around to answer questions and join in the discussions.

Jack: But if you listen on Apple Podcasts you can always write your answers to our questions or any other comments in the review section.

Rowan: Before we do the roleplay let’s look back at last week’s football phrase.

Last week’s Football Phrase 

Rich: If you didn’t hear our football phrase last week we’re going to give you one more chance to guess now. 

Jack: The phrase was ******** ***. This phrase is used when a team haven’t lost for a number of games in a row or succession. Aston Villa are on an ******** *** in the Premier League at the moment - they haven’t lost for seven games and are hoping to stretch that ******** *** to eight when they play Leicester next week.

Rowan: Max Alex from Vietnam was the first with the correct answer last week - for the second week in a row. Well done Max Alex!

Jack: Did anyone else get it right last week?

Rich: Yes. A big well done to the following listeners who also got the right answer: Marco Zapien from Mexico, MoBeckham from Turkey, Liubomyr and Alex from Ukraine, Daniel Baron1503 and Jhon Baron Oliveros from Colombia, Emmanuel from France, Robert Tavares from Brazil and Elghoul from Algeria.

Rowan: Remember we’ll have the answer and a new football phrase at the end of the show.

Introduction to Roleplay

Jack: As we said earlier, in this week’s roleplay, Rich wants to publicise his muffin cafe 

Rowan: and he needs to decide who is the best member of staff to negotiate with the advertising company he plans to use.

Rich: While you’re listening we want you to answer one question:

Jack: Who does Rich think is the right person for the job?

Roleplay 1

Rich: Rowan! Jack! Can you come into my office for a minute?

Rowan: What’s up?

Rich: There’s nothing up. I’m thinking of doing some advertising for the cafe.

Jack: We’re doing pretty well. Do you think we need more customers?

Rich: We always need more customers, Jack. I’m trying to build an empire here. 

Rowan: An empire?

Rich: You don’t think I just want one cafe do you. There’s going to be a whole chain of Mr. Muffin cafes across the United Kingdom. I’ve got the Liverpool one here, I’ll have Chelsea and Arsenal cafes in London, Aston Villa Mr Muffin in Birmingham, a Newcastle one.

Jack: Big plans!

Rich: Yes, but that’s long term, in the short term I want to think of this place and we need to do more advertising.

Rowan: We could put up some posters.

Jack: I could hand out some flyers in the street.

Rich: No, I’m thinking bigger, much bigger. I’m thinking of a big blimp.

Rowan: A blimp? A blimp in the sky?

Rich: Yeah, you know, one of those big airships - a big ... huge balloon. We can get one tied to the roof and have Mr Muffin written across it. We could get one in the shape of a muffin. People will be able to see it for miles.

Jack: Will the neighbours like it?

Rich: They’ll love it. I had a call yesterday from airship ads. They’re specialists. There was just one issue.

Rowan: Was it that a big blimp above the cafe would look a bit silly?

Rich: No.

Jack: Was it that getting a blimp up there is going to cost an absolute fortune?

Rich: You’re on the right lines. It’s a bit pricey so I need one of you to negotiate with them. Get a better deal. You can be really persuasive when you need to be, Rowan.

Rowan: So how much do they say it’ll cost?

Rich: Just over £5000.

Jack: Wow! And how much can you pay?

Rich: About a thousand. These types of things are always flexible. I’m sure one of you guys could get the price down.

Rowan: I’ll just tell them. We’ll give you a thousand or no deal.

Rich: You can’t be so blunt. It’s good to be to the point but …

Jack: Yeah, you can’t just storm into their office and say their blimps are too expensive. It’s no good being argumentative or even worse, confrontational.

Rowan: I wouldn’t be argumentative. I’m never argumentative. What are you trying to say?

Jack: Look you’re being argumentative now.

Rowan: No, I’m not. We’ll talk about this later.

Jack: And now confrontational.

Rich: Please. You’ve been getting on so well recently. I don’t want anyone to be over-aggressive. Assertive but not aggressive.

Rowan: Exactly. Assertive. You don’t want anyone in there who is too hesitant or indecisive otherwise we won’t get the deal we want.

Jack: I’m not hesitant or indecisive. I’m diplomatic and I’ll listen to what others have to say. It doesn’t mean I’m actually listening. It’s all about tactics.

Rich: I’m going to have to think about this …

Language Focus 1

Rowan: Before the roleplay, we asked you a question which was who does Rich think is the right person to negotiate the advertising deal.

Rich: Well, the answer is I’m not sure. I think Rowan is a bit too aggressive and maybe Jack isn’t aggressive enough.

Jack: OK, let’s look at some language. We said earlier that we were going to focus on adjectives in this lesson.

Rowan: We’re going to look at ten adjectives that were in the roleplay which can be used to describe negotiating styles. 

Rich: These adjectives can also be used more generally to describe how someone communicates with others or even personality.

Jack: Our first adjective is persuasive. If you want to negotiate a good deal you need to be persuasive - you need to get other people to agree with you. You need to persuade others.

Rowan: In the roleplay, Rich said I can be really persuasive when I need to be. This means he thinks that I have the ability to persuade others; to get others to believe in what I am saying.

Rich: Our second adjective is blunt. When someone is blunt they are very direct and not worried about being polite.

Jack: Rich said that Rowan shouldn’t be so blunt in negotiations. Rowan thought it’d be a good idea to just say how much we will pay for the advertising - take it or leave it.

Rich: Yeah, this is a bit blunt and can come across as being rude. I think when you are negotiating you need to be a bit more sophisticated; a little less direct sometimes.

Rowan: Maybe a better adjective is concise. This is our next adjective. Like blunt it means to be direct and clear but it doesn’t have the meaning of being impolite or rude.

Jack: Yes, it’s more positive. If someone is concise they only give the information that is important, there is no need for irrelevant or superfluous information.

Rowan: I like this adjective ‘superfluous’ it’s the opposite of concise when it comes to speaking - it is used to describe things that are not needed like giving more information than is necessary.

Rich: We didn’t actually use concise or superfluous in the roleplay but I did say that it’s good to be to the point.

Jack: To the point is a phrase that can be used in a similar way to concise. If someone is to the point they are clear, direct and they don’t go into superfluous detail.

Rowan: Our next two adjectives are argumentative and confrontational. People shouldn’t be argumentative or confrontational in negotiations but unfortunately, they often are.

Rich: In the roleplay, I said that It’s no good being argumentative or even worse, confrontational.

Jack: Someone who is argumentative argues a lot. They get angry. Negotiations might start as a polite discussion or conversation but then these people get angry - they become argumentative.

Rich: The adjective confrontational is very similar to argumentative. It basically describes a person who is looking for a fight, looking for conflict, looking for a confrontation.

Rowan: It doesn’t only have to be used to describe people; we can talk about a confrontational style of management or maybe even a confrontational approach to negotiations.

Jack: Our next two adjectives are aggressive and assertive. Rich said he didn’t want anyone to be aggressive. Assertive but not aggressive.

Rich: Aggressive is similar to argumentative as it means to behave in an angry way but when someone is aggressive they may also be violent physically.  Argumentative is only connected to speech.

Rowan: In the roleplay, Rich used the adjective over-aggressive. If someone is over-aggressive it means they are too aggressive. They are showing too much aggression. 

Jack: We may hear it in football. It might be good to show a little aggression on the football pitch but the referee will show you a yellow or red card if you are over-aggressive when tackling.

Rich: So we spoke about being assertive rather than aggressive which is much more positive. To be assertive means to be confident when you give your opinions.

Rowan: Someone who is assertive is not scared or worried about saying what they want. People should be assertive, not aggressive or argumentative.

Jack: Our next two adjectives are similar: hesitant and indecisive. In the roleplay, Rowan said ‘you don’t want anyone in the meeting who is too hesitant or indecisive otherwise we won’t get the deal we want’.

Rich: If you are hesitant you are slow to react. You might be slow to speak or slow to act.

Jack: If you have an English speaking exam you should try to speak fluently and not be hesitant.

Rowan: And on the football pitch, goalkeepers shouldn’t be hesitant when they decide to catch a cross.

Rich: In this situation, a goalkeeper can be described as being hesitant or indecisive. Slow to react or slow to make a decision.

Jack: Someone who is indecisive is slow to make decisions. Hesitant can be used for actions and to talk about speech, whereas indecisive is connected to actions - to decisions rather than speech.

Rowan: Our final adjective is diplomatic. In the roleplay, Jack said ‘I’m diplomatic and I’ll listen to what others have to say’.

Jack: If someone is diplomatic they are tactful; they can deal with difficult situations when speaking without causing offence.

Rich: Diplomats do this by representing their country abroad.

Rowan: OK, we’ve looked at ten adjectives and if you want to check your understanding we have more exercises on the lesson page on the Premier Skills English website.


Jack: Let’s go back to our roleplay. Rich had a decision to make and in the end, he thought it was best to send both of us to the meeting. 

Rowan: We want you to listen to part of the negotiations and as always we have a question for you.

Jack: The question is: Will Rich be happy with the deal we make?

Roleplay 2

Boss: As we said earlier we are willing to give you a discount if you go with the extra week.

Rowan: Yes, the discount is one of the things we have spoken about so far. Can we just summarise what else is still up for discussion?

Boss: We need to speak about delivery, cost of accessories and safety equipment, the printing of the advertisement and of course the helium.

Rowan: Are you saying that we have to pay for all that on top of the rental price?

Boss: That would be the usual arrangement.

Jack: Yeah, yeah. Really? I can give it a shot.

Rowan: Who was that? Give what a shot?

Jack: Rich. Can we come back to the small print later? I’d like to make a suggestion. 

Boss: Certainly.

Jack: Well, I’ve just heard that you are a regular client of Mr. Muffin and my boss has just given me the authorisation to supply one lucky employee of airship ads with a lifetime supply of muffins.

Boss:  Well, that certainly sweetens the deal. May I ask one question? Does this offer include the Mohamed Salah muffins?

Rowan: So, we’re all agreed. Two weeks blimp rental £995 and a free supply of muffins. A pleasure doing business with you.

Language Focus 2

Jack: Before the roleplay we asked you a question: Will Rich be happy with the deal we made?

Rich: Yes, I’m happy. Rowan and Jack got the blimp for under £1000 although they needed a little help from me with the muffin offer. I hope he doesn’t eat too many.

Rowan: We’re quickly going to focus on one more bit of language. We want to look at three skills when negotiating and some useful phrases.

Jack: These skills are signalling, checking understanding, and summarising. Let’s start with signalling. This is important in negotiations and many other meetings. 

Rich: Signalling is drawing attention to what you are about to say. Letting people know that you are about to say something important. In the roleplay, we used statements and questions to do this.

Rowan: Jack said I’d like to make a suggestion and the boss of the ad company said May I ask one question?

Jack: It’s important to use statements and questions to signal to others that you are going to say something important.

Rich: The next skill is to check understanding.

Rowan: I did this in this sentence: Are you saying that we have to pay for all that on top of the rental price?

Jack: The phrase are you saying is being used to check understanding. We could use phrases such as ‘Sorry, could you repeat that’ or ‘So, what you’re saying is’ in a similar way.

Rich: The third important skill when negotiating is summarising. Can you hear the two phrases we used to summarise things in these examples:

Rowan: Can we just summarise what else is still up for discussion?

Jack: So, we’re all agreed. Two weeks blimp rental £995 and a free supply of muffins. 

Rich: The useful summarising phrases are ‘can we just summarise’ and ‘so, we’re all agreed’

Rowan: If you want to learn more about the language we’ve used in this podcast we have more exercises on the lesson page on the Premier Skills English website.

Jack: Another idea is to listen to the roleplay section again - this time with the transcript - and see how we use the language in context.

TASK

Rowan: In this week’s roleplay we spoke about the skills and the language you need to negotiate a good deal.

Jack: This week’s task is to decide who is the best negotiator: Me, Rowan or Rich.

Rich: Do you think Rowan’s assertive and direct approach is best or Jack’s more diplomatic approach at the negotiating table?

Jack: Or do you think it’s better to take Rich’s approach and offer something to the people you are negotiating with. What did you call it Rich?

Rich: A sweetener. Something to sweeten the deal.

Jack: Anyway, decide who you think is the best negotiator, who would you like on your negotiating team, and say why using some of the adjectives we introduced in this lesson.

Rowan: Write all your answers in the comments section on the Premier Skills English website or Apple Podcasts if that’s where you listen to us.

Rich: And don’t forget to respond to other listeners and let them know what you think of their ideas.

Football Phrase

Jack: Have you got a football phrase for us, Rich?

Rich: I have. This week’s football phrase is ******** *******. This is the person who looks after the team temporarily, for a short period of time, when the person who was in that position leaves or loses their job. This person looks after the team until a new person is found to train and coach the team.

Rowan: Here’s a clue. Roberto Di Matteo was one of the best ever ********* ******. He temporarily took over Chelsea in March 2012 and had won the Champions League by May.

Jack: Let’s see who can get it right. If you are still wondering what the answer was to last week’s football phrase it was an unbeaten run.

Rich: Right, that’s all we have time for this week! Don’t forget to write your answers to our questions and make a guess at our football phrase in the comments below. If you get it right, we’ll announce your name on next week’s show. 

Rowan: If you have a question for us about football or English you can email us at premierskills@britishcouncil.org

Jack: or you can leave your questions and comments on the website in the comments section or on our Facebook page.

Rich: or you could give us a rating and a fantastic review on Apple Podcasts.

Rowan: Bye for now and enjoy your football!

Vocabulary

How much did you understand?

Here is the vocabulary you saw at the top of this page and how Rowan, Rich and Jack used it in the roleplay. Do you know the words in bold?

I’m thinking of doing some advertising for the cafe.

There’s going to be a whole chain of Mr. Muffin cafes across the United Kingdom.

Yes, but that’s long term, in the short term I want to think of this place.

No, I’m thinking bigger, much bigger. I’m thinking of a big blimp.

You’re on the right lines. It is a bit pricey so I need one of you to negotiate with them.

We are willing to give you a discount if you go with the extra week.

Listen to the roleplays again to hear how Rich, Rowan and Jack used these words and phrases.

We're back at Rich's football-themed cafe in this roleplay.

Language

Adjectives

In the first roleplay, we looked at lots of adjectives that can be used to describe negotiating styles or even personalities and characteristics. Have a look at the sentences below which include some of these adjectives and then have a go at the activity to check your understanding.

It is a bit pricey so I need one of you to negotiate with them. Get a better deal. You can be really persuasive when you need to be, Rowan.

You can’t be so blunt. It’s good to be to the point but you can’t just storm into their office and say their blimps are too expensive.

I wouldn’t be argumentative. I’m never argumentative. What are you trying to say?

You’ve been getting on so well recently. I don’t want anyone to be over-aggressive. Assertive but not aggressive.

You don’t want anyone in there who is too hesitant or indecisive otherwise we won’t get the deal we want.

I’m not hesitant or indecisive. I’m diplomatic and I’ll listen to what others have to say. 

Activity 2

Activity 2: Write the missing adjectives to complete the sentences.
Can you remember the adjectives?

Rich sells football-inspired muffins in his cafe.

Language

Negotiating Skills

In the second roleplay, you heard Rowan and Jack negotiating with the boss from the advertising company. While they were negotiating they used phrases that focused on three important skills we use when negotiating: signalling, checking understanding and summarising. Look at the sentences and phrases in bold and decide which of the three skills is being used: 

Are you saying that we have to pay for all that on top of the rental price?

Can we just summarise what else is still up for discussion?

Can we come back to the small print later? I’d like to make a suggestion. 

May I ask one question? Does this offer include the Mohamed Salah muffins?

So, we’re all agreed. Two weeks blimp rental £995 and a free supply of muffins.

Who ate all the muffins?

Quiz

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Task

Chief Negotiator

Rowan and Jack negotiated a good deal for Rich in this week's roleplay.

In this week’s roleplay, we spoke about the skills and the language you need to negotiate a good deal and you probably got a good idea of the negotiating styles of Rich, Rowan and Jack.

This week’s task is to decide who is the best negotiator: Jack, Rowan or Rich?

  • Do you think Rowan’s slightly aggressive or more assertive approach is best?
  • Is Jack’s more diplomatic approach at the negotiating table better?
  • Do you think it’s better to take Rich’s approach and offer something to the people you are negotiating with?

Decide who you think is the best negotiator, who would you like on your negotiating team, and say why using some of the adjectives we introduced in this lesson.

Write all your answers in the comments section below and don't forget to make a guess at this week's football phrase!

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Komentar

mobeckham's picture
mobeckham
23/10/2020
TR
6510
points

I think Rowan’s approach is more assertive and frank but she should be a bit flexible and accept others opinions as well as businessmen always look for their interests.

Jack’s approach is effective because he understands where people come from and he tries to match their desires to make the deals work for his company. I always believe that to be diplomatic is the best way to survive and get what you want without being rude and too direct.

I believe that Rowan and Jack’s approaches can both work successfully whereas it depends on the businessman’s personality who they are dealing with. The best way is to balance between the approaches.


mobeckham's picture
mobeckham
23/10/2020 13:34
Turkey
Manchester United
6510

I think Rowan’s approach is more assertive and frank but she should be a bit flexible and accept others opinions as well as businessmen always look for their interests.

Jack’s approach is effective because he understands where people come from and he tries to match their desires to make the deals work for his company. I always believe that to be diplomatic is the best way to survive and get what you want without being rude and too direct.

I believe that Rowan and Jack’s approaches can both work successfully whereas it depends on the businessman’s personality who they are dealing with. The best way is to balance between the approaches.

owenluk
22/10/2020
HK
4
points

Hi, this is Owen LUK from Hong Kong. I reckon the football phrase this week is ‘********* *******’.


owenluk
22/10/2020 03:34
Hong Kong S.A.R., China
Arsenal
4

Hi, this is Owen LUK from Hong Kong. I reckon the football phrase this week is ‘********* *******’.

Robert Tavares's picture
Robert Tavares
21/10/2020
BR
399
points

Hi everyone!

It was a cool podcast! I really enjoyed it!
So, I think that the better negotiator was Rich. His persuasive approach and offer something is clever. So I'd like to have him in my team.
Congratulations Rich.
See ya!


Robert Tavares's picture
Robert Tavares
21/10/2020 20:47
Brazil
Leeds United
399

Hi everyone!

It was a cool podcast! I really enjoyed it!
So, I think that the better negotiator was Rich. His persuasive approach and offer something is clever. So I'd like to have him in my team.
Congratulations Rich.
See ya!

wsanta's picture
wsanta
20/10/2020
AR
5086
points

I think the phrase could be "********* *******".


wsanta's picture
wsanta
20/10/2020 05:02
Argentina
Leeds United
5086

I think the phrase could be "********* *******".

Robert Tavares's picture
Robert Tavares
20/10/2020
BR
399
points

Hi there!
This week's football phrase must be ********* *******.
See ya!


Robert Tavares's picture
Robert Tavares
20/10/2020 01:26
Brazil
Leeds United
399

Hi there!
This week's football phrase must be ********* *******.
See ya!

Vic
19/10/2020
MX
817
points

acting *******


Vic
19/10/2020 23:26
Mexico
Liverpool
817

acting *******

Vic
19/10/2020
MX
817
points

Do you think Rowan’s slightly aggressive or more assertive approach is best?

I think Rowan its a brave woman in a world of men, is blunt, not agressive, she has a clear mind an has a bussines instint, whe she speak is persuasive.
Come on Rowan, you can, never give up!!!

Is Jack’s more diplomatic approach at the negotiating table better?
Well Jack, is very kind, its good, and has skills to see the big picture that help him to make a suggestions and improve the bussines plan.

Rich well, is Rich...


Vic
19/10/2020 23:25
Mexico
Liverpool
817

Do you think Rowan’s slightly aggressive or more assertive approach is best?

I think Rowan its a brave woman in a world of men, is blunt, not agressive, she has a clear mind an has a bussines instint, whe she speak is persuasive.
Come on Rowan, you can, never give up!!!

Is Jack’s more diplomatic approach at the negotiating table better?
Well Jack, is very kind, its good, and has skills to see the big picture that help him to make a suggestions and improve the bussines plan.

Rich well, is Rich...

Vic
19/10/2020
MX
817
points

Well, in my opinion, the three are good negociators, each one with a character Rowan blunt, Jack diplomatic and Rich... well is Rich, the owner has the power to offer some edibles.
The most important its we are a tema Mr, Muffin team!!


Vic
19/10/2020 23:10
Mexico
Liverpool
817

Well, in my opinion, the three are good negociators, each one with a character Rowan blunt, Jack diplomatic and Rich... well is Rich, the owner has the power to offer some edibles.
The most important its we are a tema Mr, Muffin team!!

elghoul's picture
elghoul
19/10/2020
DZ
3988
points

Rowan's more assertive approach could be better than a blunt proposition.

Being diplomatic like Jack might be a key for a good conclusion.

Thinking to the people you are negociation might be the only way in some cases but it is not a one hundred per cent successful approach.


elghoul's picture
elghoul
19/10/2020 13:13
Algeria
Manchester City
3988

Rowan's more assertive approach could be better than a blunt proposition.

Being diplomatic like Jack might be a key for a good conclusion.

Thinking to the people you are negociation might be the only way in some cases but it is not a one hundred per cent successful approach.

elghoul's picture
elghoul
19/10/2020
DZ
3988
points

Hi, Hope your are fine and healthy.

After some comments reading I suppose the football guess might be '********* *******'.


elghoul's picture
elghoul
19/10/2020 12:56
Algeria
Manchester City
3988

Hi, Hope your are fine and healthy.

After some comments reading I suppose the football guess might be '********* *******'.

Alex_from_Ukraine's picture
Alex_from_Ukraine
19/10/2020
UA
6278
points

I'm still, alas, faceless. :-(


Alex_from_Ukraine's picture
Alex_from_Ukraine
19/10/2020 04:58
Ukraine
Liverpool
6278

I'm still, alas, faceless. :-(

Richard
22/10/2020
0
points

Hi Alex,

If you try uploading your photo again it should be working now :)

Rich - The Premier Skills English Team


Richard
22/10/2020 09:42


0

Hi Alex,

If you try uploading your photo again it should be working now :)

Rich - The Premier Skills English Team

Alex_from_Ukraine's picture
Alex_from_Ukraine
23/10/2020
UA
6278
points

OK, one moment.


Alex_from_Ukraine's picture
Alex_from_Ukraine
23/10/2020 01:24
Ukraine
Liverpool
6278

OK, one moment.

Rich's picture
Rich
23/10/2020
ES
594
points

At last :)


Rich's picture
Rich
23/10/2020 08:22
Spain
Liverpool
594

At last :)

hsn's picture
hsn
18/10/2020
TR
5525
points

There is no a pattern of the negotiating style that unchange and current for all the time. It depends on content of discussion, attitude of negotiator and process.

The best negotiator always listen too much and speak less than other person that is provide not to make so mistakes.

People hate indecisive negotiator and prefer fully authorized person in order not to have another meeting.

It’s not recommended to be agressive because causes increase of tension. Experience and knowledge are the best guide related to the communication techniques.

At the beginning listen carefully, don’t be superflous, speak concisely, approve what she/he said without interrupt even some of them are wrong or not real. Always take note while discussion.

Don’t let people to be angry.Be assertive but don’t show it by your behaviour.Being blunt or confrontational approach is risky you would save from time but absolutely lose negotiating.

“To be to the point” must be your target , to be winner of argument or to defeat your“opponent” is not. It must be to get “trophy” at the season final-:)

Being persuasive and diplomatic guaranteed magic formula for a good deal. Offering something new is a good way to get best result.


hsn's picture
hsn
18/10/2020 16:33
Turkey
Tottenham Hotspur
5525

There is no a pattern of the negotiating style that unchange and current for all the time. It depends on content of discussion, attitude of negotiator and process.

The best negotiator always listen too much and speak less than other person that is provide not to make so mistakes.

People hate indecisive negotiator and prefer fully authorized person in order not to have another meeting.

It’s not recommended to be agressive because causes increase of tension. Experience and knowledge are the best guide related to the communication techniques.

At the beginning listen carefully, don’t be superflous, speak concisely, approve what she/he said without interrupt even some of them are wrong or not real. Always take note while discussion.

Don’t let people to be angry.Be assertive but don’t show it by your behaviour.Being blunt or confrontational approach is risky you would save from time but absolutely lose negotiating.

“To be to the point” must be your target , to be winner of argument or to defeat your“opponent” is not. It must be to get “trophy” at the season final-:)

Being persuasive and diplomatic guaranteed magic formula for a good deal. Offering something new is a good way to get best result.

Ahmed Adam Mamado's picture
Ahmed Adam Mamado
18/10/2020
SD
2903
points

This week's phrase must be a '********* *******'


Ahmed Adam Mamado's picture
Ahmed Adam Mamado
18/10/2020 07:01
Sudan
Liverpool
2903

This week's phrase must be a '********* *******'

hsn's picture
hsn
17/10/2020
TR
5525
points

Hi football phrase is "********* *******" Bye.


hsn's picture
hsn
17/10/2020 17:35
Turkey
Tottenham Hotspur
5525

Hi football phrase is "********* *******" Bye.

elghoul's picture
elghoul
17/10/2020
DZ
3988
points

Hi,

I think 'temporary charge' is the betting phrase.


elghoul's picture
elghoul
17/10/2020 15:41
Algeria
Manchester City
3988

Hi,

I think 'temporary charge' is the betting phrase.

Emmanuel's picture
Emmanuel
17/10/2020
FR
91
points

I try an another phrase "********* *******" !
Have a good week-end


Emmanuel's picture
Emmanuel
17/10/2020 11:12
France
Manchester City
91

I try an another phrase "********* *******" !
Have a good week-end

Emmanuel's picture
Emmanuel
17/10/2020
FR
91
points

Hi everyone,
The phrase might be "temporary trainer" or "temporary *******".
Have a good week-end


Emmanuel's picture
Emmanuel
17/10/2020 11:09
France
Manchester City
91

Hi everyone,
The phrase might be "temporary trainer" or "temporary *******".
Have a good week-end

Max Alex's picture
Max Alex
17/10/2020
VN
438
points

My answer to the football phrase: "********* *******".
Roberto Dimateo's Chelsea in 2012 was one of the best team in their history. I remembered that all of my classmates discussed the second-led semifinal match when they defeated Barcelona in Camp Nou. Capitan John Terry was sent off after committing a foul with Alexis Sanchez. but the equalised goal of Ramirez and solo goal from Torres had made them went into the final match. what a life time experience to Chelsea fans.


Max Alex's picture
Max Alex
17/10/2020 07:19
Vietnam
Tottenham Hotspur
438

My answer to the football phrase: "********* *******".
Roberto Dimateo's Chelsea in 2012 was one of the best team in their history. I remembered that all of my classmates discussed the second-led semifinal match when they defeated Barcelona in Camp Nou. Capitan John Terry was sent off after committing a foul with Alexis Sanchez. but the equalised goal of Ramirez and solo goal from Torres had made them went into the final match. what a life time experience to Chelsea fans.

hayato
17/10/2020
JP
442
points

I think the phrase is a *********


hayato
17/10/2020 05:22
Japan
Everton
442

I think the phrase is a *********

Marco Zapien's picture
Marco Zapien
17/10/2020
MX
79
points

Interim ******


Marco Zapien's picture
Marco Zapien
17/10/2020 02:07
Mexico
Wolverhampton Wanderers
79

Interim ******

Rich's picture
Rich
19/10/2020
ES
594
points

It's possible to use this phrase but we're looking for a different one. The emphasis is on someone who looks after things.


Rich's picture
Rich
19/10/2020 08:15
Spain
Liverpool
594

It's possible to use this phrase but we're looking for a different one. The emphasis is on someone who looks after things.

Marco Zapien's picture
Marco Zapien
23/10/2020
MX
79
points

********* *******


Marco Zapien's picture
Marco Zapien
23/10/2020 18:53
Mexico
Wolverhampton Wanderers
79

********* *******

Jhon Baron-Oliveros's picture
Jhon Baron-Oliveros
16/10/2020
CO
16
points

Hello everybody! I think the phrase of the week is ********* *******.


Jhon Baron-Oliveros's picture
Jhon Baron-Oliveros
16/10/2020 23:33
Colombia
Chelsea
16

Hello everybody! I think the phrase of the week is ********* *******.

mobeckham's picture
mobeckham
16/10/2020
TR
6510
points

I think this week's football phrase is ********* ******* and it means an ******* ****** too :)


mobeckham's picture
mobeckham
16/10/2020 21:49
Turkey
Manchester United
6510

I think this week's football phrase is ********* ******* and it means an ******* ****** too :)

Rich's picture
Rich
19/10/2020
ES
594
points

Yes, it's possible to use both but it was the first answer we were looking for :)


Rich's picture
Rich
19/10/2020 08:13
Spain
Liverpool
594

Yes, it's possible to use both but it was the first answer we were looking for :)

Daniel_Baron1503's picture
Daniel_Baron1503
16/10/2020
CO
119
points

Hi...
I think that the phrase of the week is ********* *******.


Daniel_Baron1503's picture
Daniel_Baron1503
16/10/2020 21:22
Colombia
Chelsea
119

Hi...
I think that the phrase of the week is ********* *******.

Rich's picture
Rich
19/10/2020
ES
594
points

Well done Daniel! You're first this week!


Rich's picture
Rich
19/10/2020 08:12
Spain
Liverpool
594

Well done Daniel! You're first this week!

Leaderboard

Top Scorers
RankNameScore
1mobeckham6510
2Alex_from_Ukraine6278
3hsn5525
4wsanta5086
5kwesimanifest4768
6Liubomyr4408
7elghoul3988
8assemjuve3705
9aragorn19863557
10Gergő Nagy3396
Country ranking
RankNameScore
1Colombia71478
2Ukraine33300
3Spain28277
4Serbia27289
5Brazil23896
6Albania20578
7Vietnam19939
8Turkey19810
9Macedonia19074
10Bosnia and Herzegovina16333
Club ranking
RankNameScore
1Manchester United141846
2Liverpool110282
3Chelsea88559
4Arsenal85717
5Manchester City56951
6Tottenham Hotspur19169
7Newcastle United10457
8West Ham United7454
9AFC Bournemouth4454
10Crystal Palace4240

Level

3
Average: 3 (1 vote)

Goals

Skills: Listening

Language: Adjectives

Language: Phrases for negotiating

Task: Decide who is the best negotiator